Shipping & Returns

SHIPPING INFORMATION

To say thank you for supporting small and local business, the little store offer free local delivery within a 20km radius of Currumbin Valley Queensland.

Free local delivery is available for the following Suburbs.

Banora Point
Bilinga
Broadbeach
Burleigh Heads
Burleigh Waters
Clear Island Waters
Coolangatta
Currumbin
Currumbin Valley
Currumbin Waters
Elanora
Kirra
Mermaid Beach
Mermaid Waters
Merrimac
Miami
Mudgeeraba
Nobby Beach
Palm Beach
Reedy Creek
Robina
Tallai
Tallebudgera
Tallebudgera Valley
Tweed Heads
Tweed Heads West
Varsity Lakes

Standard Shipping

We offer a $10 flat rate shipping within Australia for orders under $150.We offer FREE SHIPPING for orders above $150 made in the one transaction within Australia (excluding bulky items).

Express Shipping

We offer EXPRESS SHIPPING for $15 Australia wide (excluding heavy/bulky items).

Heavy/Bulky Shipping

Heavy/Bulky shipping is required on items such as large baskets and glassware. It may also be payable on other bulky items and will be calculated separately. Please check product page notes carefully for details of additional shipping on heavy/bulky/fragile items.

New Zealand Shipping 

We offer a $15 flat rate shipping to New Zealand for orders under $200.We offer FREE SHIPPING for orders above $200 made in the one transaction to New Zealand  (excluding bulky items).

We care about the Planet, we hope you don’t mind receiving your packages in repurposed boxes and wrapping.


RETURNS

Please complete your online shopping with the little store keeping in mind, we offer refunds and exchanges, according to the following policies:

  • For a refund, you must contact us via email hello@thelittlestore.com.au within 14 days of receiving it. Refunds are only available where an item is faulty or does not fit. We do not refund for change of mind or any other reason.
  • For an exchange, you must contact us via email hello@thelittlestore.com.au  within 14 days of receiving it.
  • Any returned item must be in perfect, unused condition, tags intact and with no damage to the item or the packaging.
  • Gift Vouchers, hats  and sale  items are non-refundable and non-exchangeable.
  • Only full priced items can be refunded or exchanged. No returns on any items in our sale collection.
  • Items purchased in promotional sales (eg. storewide percentage off) are final and are not able to be returned unless they are faulty.
  • We do not refund original shipping fees and do not cover return shipping fees. Return shipping charges will be waived only if the returned item is faulty.
  • We recommend you use registered post or a trackable courier when returning an item, as we cannot accept responsibility for items lost in transit to us.
  • Refunds will be processed via the payment method used in the original sale and may take up 2-3 business days to appear in your account.
  • please send approved refund/exchange requests back to the little store, 2  Village Way, Currumbin Valley QLD  4223